Losing sales & leads sucks.
Win 98% of them back.
Paul Stratford, Creative Director
How, you ask? We’ve highlighted the top 5 quickest ways to claim back the leads your website isn’t generating – starting with the fastest first.
It’s an industry-wide fact that, on average, only 2% of visitors make an enquiry on your website. This was evident across many of our clients’ industries from FinTech and Research to Energy and Security.
Studies have proven that there are a number of factors which contribute to these warm leads leaving your website unnoticed. They’re based on behavioural science, and we’ve rounded them up, together with solutions, below – starting with those having the biggest impact.
Fastest First: A quick cure today
Problem name: Attention Ratio
Description: Right before a prospect picks up the phone or fills in a form on your website, they are distracted by a phone ringing, an email pinging or even someone physically at their door. The sales flow is interrupted. Moment has gone. If you knew who this person was and what they wanted, you would try to pick up the conversation – and quickly.
Cure: Reveal the list of company names visiting your website and pick up the conversation. Your standard Google Analytics don’t show who they are, but our Lead Analysis Service can. We’ll send a daily or weekly report to your inbox listing the hidden businesses visiting your site.
Impact: 40%+ increase in leads
Effort: 1/10 – Find out about our 14-day, no obligation FREE trial
Problem name: Decision Fatigue
Description: also linked to “Hick’s Law”, where visitors to your page have too many competing choices. Trying to read and understand what to do next is exhausting, so with no obvious option, your visitors often choose to do nothing.
Cure: Decide on one single most important objective for the page and remove anything that distracts or interrupts this happening.
Impact: We have had excellent results, simply from reducing the number of Calls to Action on pages
Effort: 1/10 – As easy as pressing delete, a few times.
Problem name: Incentivisation Strength
Description: Visitors are interested in your products or services, although they need an extra reason or added bonus for coming to you rather than a competitor.
Cure: List what they’ll get from you that they won’t get from a competitor. Research competitors’ social media feeds for complaints or frustrations. Identify anything your business does better and ensure you mention this near to your Call to Actions.
Impact: See up to 400%, just by adding a list of genuine benefits next to website forms.
Effort: 2/10 – If you’re using WordPress, just add a list to the page. Not using WordPress? – well, contact us about why we think you should be using WordPress…
Problem name: Removal of Risk
Description: Most visitors interested in your product or service will require a cast-iron guarantee that reduces any real or imaginary risk. Concerns about ROI, looking incompetent or about just how good you might really be can raise anxiety and obstruct a sale or enquiry.
Cure: Offer a full refund or no obligation FREE trial, if you’re convinced you can help. You have nothing to lose.
Impact: Expect 200% from offering a sales promise
Effort: 2/10 – Understand what concerns your audience has. Make a promise to deliver against them.
Problem name: Evidence
Description: Too many big claims saturate the internet. Someone wise once told me that “truth is the least used trick in marketing” – fair point, when you consider how many times you read a website which claims to be the World’s No.1 Widget Maker. Another worrying sign is the 5-star review (more, here, on why 4.7 stars is the highest performing rating).
Cure: Instead of making sweeping, general claims, allow case studies and carefully curated testimonials tell the truth and link them to real people and real businesses via LinkedIn or similar platforms (with their permission, of course).
Impact: Easily 10x
Effort: 5/10 – Really great case studies start with even better surveys and engaging client interviews. Our journalists can help you, if you have the client examples. Talk to us now if you need case studies.
If you want to know more about increasing leads the fastest way, get in touch. We’ve added over £100m in sales for UK businesses – from the NEC and JCB to many mid-tier software and technology clients. The techniques we use follow proven behavioural psychology patterns and form best practice on almost all websites.
Market leaders in your industry know these techniques – and more. We see evidence every day. If you want to know which of your successful competitors are winning, we offer digital due-diligence to benchmark and highlight the opportunities in your field. Talk to one of our experts now.
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